{"id":301,"date":"2021-08-27T02:19:16","date_gmt":"2021-08-27T02:19:16","guid":{"rendered":"https:\/\/docs.boostly.co.uk\/?post_type=homey_docs&#038;p=301"},"modified":"2021-08-27T07:21:41","modified_gmt":"2021-08-27T07:21:41","slug":"reservation-notifications","status":"publish","type":"homey_docs","link":"https:\/\/docs.boostly.co.uk\/homey_docs\/reservation-notifications\/","title":{"rendered":"Reservation Notifications"},"content":{"rendered":"<p>During the reservation process, the system automatically sends emails based on the actions performed by the user to inform him, for example, of the confirmation of his reservation.<\/p>\n<p>Navigate to\u00a0<strong>Homey Options &gt; Email Notifications &gt; Reservation<\/strong>\u00a0to find the tools to customize these notifications.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065174372\/Group-128.jpg\" alt=\"Group-128.jpg\" \/><\/p>\n<h2 id=\"New_Reservation_Received\">New Reservation Received<\/h2>\n<p>When a new reservation occurs, the listing author will receive this notification.\u00a0During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the listing author to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he can confirm the reservation<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065365431\/Screen-Shot-2019-01-25-at-10.20.01-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.20.01-AM.png\" \/><\/p>\n<h2 id=\"Confirm_Reservation\">Confirm Reservation<\/h2>\n<p>When the listing author confirms the reservation, the user who made the reservation will receive this notification.<\/p>\n<p>During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the user to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he will see the confirmation\u00a0and can proceed to the payment.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065365651\/Screen-Shot-2019-01-25-at-10.24.55-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.24.55-AM.png\" \/><\/p>\n<h2 id=\"Reservation_Booked_User\">Reservation Booked User<\/h2>\n<p>After the user has made the reservation payment, the listing author will receive this confirmation email.<\/p>\n<p>During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the listing author to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he will see the confirmation of payment.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065365771\/Screen-Shot-2019-01-25-at-10.29.54-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.29.54-AM.png\" \/><\/p>\n<h2 id=\"Reservation_Booked_Admin\">Reservation Booked Admin<\/h2>\n<p>After the user has made the reservation payment, the website administrator will receive this confirmation email.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065366031\/Screen-Shot-2019-01-25-at-10.32.19-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.32.19-AM.png\" \/><\/p>\n<h2 id=\"Reservation_Declined\">Reservation Declined<\/h2>\n<p>If for some reason, the author of the listing declines the reservation, the user who made the reservation will receive this email.<\/p>\n<p>During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the user to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he will see the declination of his reservation<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065366311\/Screen-Shot-2019-01-25-at-10.35.33-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.35.33-AM.png\" \/><\/p>\n<h2 id=\"Reservation_Cancelled\">Reservation Cancelled<\/h2>\n<p>If for some reason, the author of the listing cancels the reservation, the user who made the reservation will receive this email.<\/p>\n<p>During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the user to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he will see the cancellation of his reservation.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360065366491\/Screen-Shot-2019-01-25-at-10.36.31-AM.png\" alt=\"Screen-Shot-2019-01-25-at-10.36.31-AM.png\" \/><\/p>\n<h2 id=\"Reservation_Cancelled\">Local Payment Received<\/h2>\n<p><span class=\"font24\">The guest made reservation payment, verify it and mark reservation as booked.<br \/>\n<\/span><\/p>\n<p>During the message customization, you can use the following\u00a0<strong>variables:<\/strong><\/p>\n<ul>\n<li><strong>{reservation_detail_url}<\/strong>\u00a0This link will redirect the user to the\u00a0<a href=\"https:\/\/favethemes.zendesk.com\/hc\/en-us\/articles\/360047296452\" target=\"_self\" rel=\"noopener\">Reservation<\/a>\u00a0section in his front-end dashboard\u00a0where he will see the payment received of his reservation.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/favethemes.zendesk.com\/hc\/article_attachments\/360067772671\/Screenshot_from_2020-09-04_07-31-14.png\" alt=\"Screenshot_from_2020-09-04_07-31-14.png\" \/><\/p>\n","protected":false},"featured_media":0,"template":"","categories":[34],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reservation Notifications - Boostly Documentation<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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